Shipping

We ship all orders within 1-2 business days using USPS First Class or Priority Mail using the shipping address provided by the customer.  Shipping for all products is currently FREE unless a customer chooses Expedited Shipping.

While we still maintain processing orders within 1-2 business days, delivery times may be longer than anticipated due to Covid-19.  Please be patient.  Should your order still not arrive after 14 days, please contact us.

Returns

Our products are all hand-made and hand packaged and although we strive for perfection, there may be slight imperfections in a product. If you wish to return an item, please contact us using our contact form and we will refund your purchase (not including shipping) as long as the items are unused.  We reserve the right to charge a 30% restocking fee on all returned items not received in their original condition.  All returns must be returned within 30 days of receipt of your order.

RETURNS MUST BE IN NEW AND UNOPENED CONDITION

Please include a copy of your order number and name so that we can properly credit your account.

Purchases made through our website, i.e. directly from www.DIYDriftwood.com, may return items by sending the product to:

DYDriftwood.com
426 Tulip Dr
Sebastian, FL 32958

 

Unauthorized Sellers

We currently do not have any authorized sellers or distributors.  Purchasing from any seller on Amazon or Ebay other than Seller “DIYDriftwood” or from any website other than DIYDriftwood.com will void any returns or warranty.